KORNTE ToursTour operations & travel

Sell the seat, hold the seat, pay the supplier — on one file.

Bookings, departures, rooming lists, agent rates, supplier vouchers, guides, vehicles and pre-travel readiness on one operational record. Margin is calculated on the file the reservations team sells from.

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For tour operators, DMCs and travel agencies running scheduled and tailor-made departures.

KORNTE Tours · operations

OverviewDeparture board

Live

Departures live17

Margin per booking23%

Readiness94%

Vouchers issued 61/64Live

Rooming lists finalLive

Supplier invoices to reconcilePending

Illustrative interface · configured menus and figures vary by deployment

1application

40data models

43menus and screens

6printed reports

3scheduled jobs

01Runs on KORNTE ERP

02Kenyan statutory and payment ready

03On-premise or hosted

04Supported after go-live

Before anything is sold

Margin discovered too late is margin lost.

Reservations sells from one rate sheet, operations buys from another, and finance reconciles both a month after the bus has left.

Margin discovered too late

Reservations sells from a rate sheet, operations buys from another, and finance reconciles both a month after the bus has left.

Rooming lists by WhatsApp

Names, passports, dietary notes and room shares are collected in chat threads, then retyped into a supplier form the night before departure.

Readiness is a phone call

Whether a departure is actually ready — guides assigned, vehicles confirmed, park fees paid, vouchers issued — is answered from memory.

What changes

Know the margin before you confirm the departure.

Supplier cost, agent commission and seasonal rate sit on the booking while there is still time to change the price.

Know the margin before you confirm the departure

Supplier cost, agent commission and seasonal rate sit on the booking, so the profitable departures are visible while there is still time to change the price.

Margin per booking

Send rooming lists that are right the first time

Traveller records carry passports, dietary needs, room shares and pre-travel documents, exported in the format the lodge actually accepts.

One traveller record

Turn departure readiness into a checklist, not a memory

Every service, voucher, guide, vehicle and permit for a departure has an owner and a status, so gaps surface days early.

Readiness gates

Keep agents and direct customers on the same platform

Agent agreements, commission rules and loyalty tiers live beside direct sales, so the channel does not change the record.

Channel-neutral

The operating difference

From the WhatsApp rooming list to the traveller record.

Selling, buying, readiness and margin on one booking file.

AreaHow it runs todayHow it runs on KORNTE Tours

Selling

Rate sheets in spreadsheets

Seasonal and agent rates on products, priced into the booking

Supplier cost

Invoices arrive after the trip

Supplier services and vouchers raised with the booking, costed on the same file

Readiness

Checked by phone the day before

Departure checklist with named gaps per traveller and per service

Margin

Calculated by finance at year end

Per-booking margin available the moment cost is confirmed

What ships on day one

Enquiry to voucher, configured.

Bookings, products, departures, supplier contracts, rooming, agents, fleet and performance — shipped as working modules.

Bookings and travellers

Multi-service bookings with traveller records, ages, documents, preferences and per-person pricing.

Products, destinations and itineraries

Packaged tours, day activities and excursions with day-by-day itineraries that drive the operational checklist.

Departures and seat capacity

Departure schedules with capacity, manifests, and cost per departure as suppliers confirm.

Supplier contracts and rates

Lodges, transport and activity suppliers with contracted rates, seasons and voucher generation.

Rooming and accommodation

Room blocks, share rules and rooming lists that export to supplier formats.

Agents, loyalty and marketing

Agent agreements, commission structures, loyalty tiers and campaign sequences that run from the same customer record.

Operations, guides and fleet

Guide and driver assignment, vehicle records, safety incidents and disruption handling on the departure.

Performance analysis

Booking performance, supplier cost and margin, and destination-level revenue on live dashboards.

Who logs in

Reservations, operations, finance.

The quote, the departure and the supplier invoice finally describing the same trip.

Reservations

Quote and confirm from live availability and contracted rates, without calling operations to check the price.

Operations manager

Departure readiness, rooming, guides and disruption in one place, with the gaps named before the client notices.

Finance

Supplier vouchers, agent commissions and margin reconciled per booking, not per quarter.

Fit and boundaries

What KORNTE Tours does, and what it deliberately does not.

A short, honest list. We would rather disqualify a bad fit in the first meeting than discover it in month four.

Discuss your requirement

•KORNTE Tours does not operate a public booking website out of the box; the website or OTA is connected through the integration layer.
•Airline GDS ticketing is not embedded; flight segments are recorded against the booking.
•Dynamic packaging algorithms are not included — packages are configured products.
•This document describes shipped capability; anything not listed here is a change request, not an included feature.
•Country-specific statutory formats are configured per deployment and are not universal.

How the rollout actually runs

Six weeks, and you know exactly what happens in each one.

No mystery phases. This is the plan we hold ourselves to for a single-site KORNTE Tours deployment; multi-site and multi-phase rollouts stretch the same sequence rather than replacing it.

Week 1–2

Discovery and process mapping

We sit with the people who do the work today and write the process down, including the exceptions nobody documents.

Week 2–4

Configuration against your paperwork

Numbering, tariffs, access groups, approval limits, print templates and the lists your vertical depends on.

Week 3–5

Data migration and parallel run

Products, itineraries, supplier contracts, forward bookings and deposits — migrated, reconciled and run in parallel with the old method until the numbers agree.

Week 5–6

Training by role, then sign-off

Each role is trained on its own screens with its own work, and signs off before go-live rather than after.

Week 6 onward

Go-live and support

A named team on call through the first close, then a quarterly review of what to configure next.

What we migrateProducts, itineraries, supplier contracts, forward bookings and deposits.

Who is on the projectThe people in the discovery meeting are the people who configure and train.

What you signA fixed-price scope before any contract, and a written scope change before any new work.

One platform, many rooms

What you get when you add the next vertical.

Every vertical runs on the same KORNTE platform, so a second system means new screens and rules — not a second database, a second login or a second set of numbers.

Next step

Bring one departure. We will cost it end to end.

Bring a booking, its supplier costs and its rooming list. We will show you the margin before the bus leaves, and the readiness checklist that stops the surprises.

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30 minutes, screen-shared. Your workflow on our screens, not a slide deck.

A written scope. Modules, users, integrations and a fixed-price quotation.

A staged plan. Data migration, training and go-live in phases you can absorb.