KORNTE StayHotel & hospitality operations

Every room, every rate, every charge — closed before midnight.

Reservations, front desk, housekeeping, folios, rate rules, channel mapping and a guided night audit on one record, so the day closes on the first attempt instead of the third.

Built for city hotels, lodges, serviced apartments and multi-property groups.

KORNTE Stay · front desk
OverviewToday at the property
Day open
Occupancy78%
ADR9,400
RevPAR7,332
Arrivals 42 · departures 36Live
Rooms dirty 11 · inspected 24Live
City tax reconciliationPending
Illustrative interface · configured menus and figures vary by deployment
1application
80data models
89menus and screens
4printed reports
7scheduled jobs
01Runs on KORNTE ERP
02Kenyan statutory and payment ready
03On-premise or hosted
04Supported after go-live
Before anything is sold

The night audit should not be a rescue operation.

Most properties lose a shift every night to corrections that a system should have caught before the audit ran.

01

Night audit is a rescue operation

Untidy folios, missing city tax and rooms still marked occupied turn the audit into an hour of corrections after a full shift.

02

Rates live in a rate sheet

Seasonal, corporate and package rates are applied from a printed sheet, so the discount on the folio does not always match the contract.

03

Housekeeping works from a list

Room status is passed verbally at handover, and the arriving guest waits while someone walks the corridor to check.

What changes

Close the day on the first attempt.

Rate integrity, clean folios and a housekeeping board that is true — measured, not asserted.

Close the day on the first attempt

The audit checks the property rather than the auditor: unposted charges, open folios and rate exceptions are listed before the audit runs.

Clean night audit

Protect the rate you agreed

Seasonal, corporate and package rates are rules on the room type, so the folio matches the contract without a supervisor override.

Rate integrity

Turn rooms around faster

Housekeeping sees dirty rooms the moment they are vacated and marks them clean and inspected, so front desk stops guessing.

Faster turnaround

See the property, not the printout

Occupancy, ADR, revenue per room and city tax are live, and every figure opens the folio behind it.

Live performance
The operating difference

From verbal handover to live status.

Front desk, housekeeping and finance working from the same room state.

AreaHow it runs todayHow it runs on KORNTE Stay
Room status
Verbal handover at shift change
Live status per room: occupied, dirty, clean, inspected, out of order
Charges
Posted at checkout from memory
Posted to the folio as they happen, with city tax and packages applied by rule
Night audit
Manual correction after the shift
Guided audit: arrivals not checked in, departures not closed, zero-rate rooms, tax gaps
Channels
Rates typed into each extranet
Room and rate mapping per channel with a sync log
What ships on day one

Front desk to night audit, configured.

Reservations, folios, rate engine, housekeeping, channels and the audit — all shipped.

01

Reservations and availability

Individual, group and corporate bookings against live availability, with deposits and cancellation policies.

02

Front desk

Arrivals, departures, in-house list, room moves and guest documents on one screen.

03

Folios and billing

Split folios, routing rules, city tax, packages, deposits and payments per guest or company.

04

Rate engine

Daily rates, seasonal rates, bulk rate updates and dynamic pricing rules per room type.

05

Housekeeping and maintenance

Room status, cleaning tasks, inspections, guest requests and maintenance tickets.

06

Night audit

Guided daily close with exception lists, audit trail and the day's posting summary.

07

Channels and mapping

Channel records, room and rate mapping per channel, with a sync log for troubleshooting.

08

Guest services

Requests, transport, laundry, restaurant tickets and guest history for repeat visitors.

Who logs in

One property, four very different mornings.

The general manager, the front desk agent, the night auditor and the housekeeping supervisor each get a screen built for their shift.

G

General manager

Occupancy, ADR, RevPAR, city tax and open exceptions before the morning meeting.

F

Front desk agent

Arrivals, departures, folios and guest requests on one screen, with housekeeping status live.

N

Night auditor

A guided checklist that shows what is wrong before the audit is run, and an audit trail afterwards.

H

Housekeeping supervisor

Which rooms are dirty, which are inspected and which task is late.

Fit and boundaries

What KORNTE Stay does, and what it deliberately does not.

A short, honest list. We would rather disqualify a bad fit in the first meeting than discover it in month four.

Discuss your requirement
  • •Channel connectors are enabled per property and per channel; each requires contracted credentials.
  • •KORNTE Stay does not replace a full revenue-management optimiser; pricing rules are rule-based.
  • •Restaurant and bar stock can be run on the platform's inventory applications, not inside the PMS screens.
  • •This document describes shipped capability; anything not listed here is a change request, not an included feature.
  • •Country-specific statutory formats are configured per deployment and are not universal.
How the rollout actually runs

Six weeks, and you know exactly what happens in each one.

No mystery phases. This is the plan we hold ourselves to for a single-site KORNTE Stay deployment; multi-site and multi-phase rollouts stretch the same sequence rather than replacing it.

Week 1–2

Discovery and process mapping

We sit with the people who do the work today and write the process down, including the exceptions nobody documents.

Week 2–4

Configuration against your paperwork

Numbering, tariffs, access groups, approval limits, print templates and the lists your vertical depends on.

Week 3–5

Data migration and parallel run

Room types, rate rules, guest history, open folios and opening balances — migrated, reconciled and run in parallel with the old method until the numbers agree.

Week 5–6

Training by role, then sign-off

Each role is trained on its own screens with its own work, and signs off before go-live rather than after.

Week 6 onward

Go-live and support

A named team on call through the first close, then a quarterly review of what to configure next.

What we migrateRoom types, rate rules, guest history, open folios and opening balances.
Who is on the projectThe people in the discovery meeting are the people who configure and train.
What you signA fixed-price scope before any contract, and a written scope change before any new work.
Next step

Show us your last night audit. We will show you the exception list.

Bring a real arrival, a group booking and a folio that went wrong. We will run them through KORNTE Stay and show you the audit trail afterwards.

30 minutes, screen-shared. Your workflow on our screens, not a slide deck.
A written scope. Modules, users, integrations and a fixed-price quotation.
A staged plan. Data migration, training and go-live in phases you can absorb.
Let’s talk
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