Retailers, distributors & online sellers

One stock position, whether the sale happens in a shop or a chat.

Retail breaks where channels meet: the shop, the online store and the WhatsApp order each keeping their own stock count, and the customer told a different story by each.

Retail & E-commerce operations in Kenya Retailers, distributors & online sellers
Where it hurts

Three problems we hear in every first meeting.

These are operational, not technical. No software choice fixes a process nobody owns — but the right configuration makes the process visible.

01

Stock counted per channel

Shop, online and field stock disagree, so overselling is discovered by the customer.

02

Prices maintained in three places

Price lists, promotions and dealer rates drift apart with no single source.

03

Margins known after the promotion

Campaign spend, discounting and returns reconciled when the month closes.

Around the system

The services this sector always needs.

Hardware, connectivity, security, migration, training and the brand work that tells people the change has happened.

E-commerce and marketplace development
Brand, content and campaign production
Payment and logistics integrations
Evidence

We have done this before — and you can read the work.

Not a logo wall. A named client, what was built, and the system behind it.

Our Retail & E-commerce discovery checklist

Four questions we ask before we quote retail & e-commerce.

They are boring questions. Answering them in the first meeting is the difference between a KORNTE ERP rollout that lands and one that gets quietly abandoned.

Answer them with us
01

Who owns each step

Every workflow needs one named owner, otherwise the gap between offices becomes the system's fault.

02

What evidence an auditor or donor will ask for

We start from the report that gets scrutinised, then work backwards to the data entry.

03

Where the numbers have to agree

Registers, receipts and the ledger reconciled to one source before anything is configured.

04

Which integration cannot wait

Payments, analysers, channels or telematics — the one interface that decides the go-live date.

Next step

Tell us how your retail & e-commerce operation actually runs.

We will map the workflow, name the gaps and recommend the smallest system that closes them — with a fixed-price scope before any contract is signed.

A discovery call, not a pitch. We ask about process, volumes and exceptions.
A written scope. Modules, integrations, timeline, price.
A named team. The people on the call are the people who deliver.
Let’s talk
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