Digital services that work, and records that can be audited.
Public institutions need two things at once: a service a citizen can complete, and a record an auditor can follow. Both come from the same system of record.
Public institutions & agencies
Three problems we hear in every first meeting.
These are operational, not technical. No software choice fixes a process nobody owns — but the right configuration makes the process visible.
Services that stop at the counter
Forms are digitised as PDFs, so the citizen still queues and the officer still retypes.
Records split between offices
Correspondence, files and approvals live in different registries with no single history.
Reporting assembled for each request
Every query is answered by pulling numbers from several registers by hand.
The systems we would put in front of you.
Usually one vertical does the heavy lifting and the core platform carries finance behind it. We will tell you the honest order.
The services this sector always needs.
Hardware, connectivity, security, migration, training and the brand work that tells people the change has happened.
We have done this before — and you can read the work.
Not a logo wall. A named client, what was built, and the system behind it.
Africa Health Governance Institute
Website and ERP system for a continental health governance institute — public presence plus internal programme management.
Read the project →Four questions we ask before we quote government.
They are boring questions. Answering them in the first meeting is the difference between a KORNTE ERP rollout that lands and one that gets quietly abandoned.
Answer them with usWho owns each step
Every workflow needs one named owner, otherwise the gap between offices becomes the system's fault.
What evidence an auditor or donor will ask for
We start from the report that gets scrutinised, then work backwards to the data entry.
Where the numbers have to agree
Registers, receipts and the ledger reconciled to one source before anything is configured.
Which integration cannot wait
Payments, analysers, channels or telematics — the one interface that decides the go-live date.
Tell us how your government operation actually runs.
We will map the workflow, name the gaps and recommend the smallest system that closes them — with a fixed-price scope before any contract is signed.